Terms and Conditions of Return on Ink Cartridges and Toner Cartridges

• A return claim must be lodged within 60 days of invoice.
• To make a return claim, please send an email to arnoldluby@thriftyink.com.au containing the following information:
  • Your Invoice Number
  • The Quantity and SKU of items to be returned
• You will be provided with a Return Authority (RA) number and a return address. Please send the cartridges, along with the RA number, to the return address, which will be provided, and we will send you a replacement or refund.
• Cartridges must be returned within 7 days of receiving a return authority
• Please order carefully as we cannot exchange or refund ink due to change of mind