Returns Policy

Terms and Conditions of Return on Ink Cartridges and Toner Cartridges

  • A return claim must be lodged within 60 days of invoice.
  • To make a return claim, please send an email to containing the following information:
    • Your Invoice Number
    • The Quantity and SKU of items to be returned
  • You will be provided with a Return Authority (RA) number and a return address. Please send the cartridges, along with the RA number, to the return address, which will be provided, and we will send you a replacement or refund.
  • Cartridges must be returned within 7 days of receiving a return authority
  • Please order carefully as we cannot exchange or refund ink due to change of mind